Patient Care Coordinator

Amelia Aesthetics is dedicated to empowering individuals through modern plastic surgery and medspa designed to inspire a lifetime of confidence. Specializing in life-changing breast and body surgeries, Amelia Aesthetics combines cutting-edge techniques with compassionate care.

The Patient Care Coordinator role is a cornerstone to the patient experience, providing the opportunity to work closely with both our patients and our surgeons. This position requires a strong sense of urgency, the ability to thrive in a fast-paced environment and an undeniable passion to serve others.

Amelia’s PCCs:

• Guide and support patients through the entirety of their surgical journeys.
• Are assigned to each Amelia patient to serve as their advocate, supporter and cheerleader.
• Provide scheduling, administrative and logistical support to Amelia patients.
• Possess a kind-hearted and patient demeanor while exhibiting an acute attention to detail in every professional circumstance.
• Are a pivotal piece of the patient consultation, pre-surgical and post-surgical experience.

The Ideal PCC Candidate:

• Proven experience in a patient-facing, sales, or coordination role (aesthetics, healthcare, or luxury service preferred)
• Strong ability to build trust and connect with patients while confidently guiding them toward decisions
• Excellent communication skills—both verbal and written—with a polished, professional presence
• Highly organized with strong attention to detail and the ability to manage multiple patients and priorities at once
• Results-driven mindset with a focus on conversion, follow-up, and achieving goals
• Comfort discussing pricing, financing options, and handling sensitive patient conversations with care and confidence
• Ability to work collaboratively with surgeons, clinical teams, and leadership
• Proficiency in learning and utilizing systems such as Nextech, CRM platforms, and scheduling tools
• Strong problem-solving skills with the ability to think ahead and anticipate patient needs
• A positive, team-first attitude with a willingness to step in and support where needed
• High level of discretion and professionalism when handling confidential patient information

Preferred Qualifications:

• Bachelor's degree or equivalent
• Experience in sales
• Experience in aesthetics, wellness or healthcare
• Familiarity with HIPAA-compliant content workflow and social media consent practices in a medical setting
• Full time commitment

What We Offer:

• Competitive base salary $55,000-$60,000/yr
• Health, dental and vision benefits
• Paid time off and paid holidays
• Access to Amelia Aesthetics employee treatment benefits
• 401(k)
• A collaborative, creative culture with real opportunity to grow alongside a scaling brand

Want To Apply?

So what are you waiting for? Get started on a cover letter that explains why you want to join our team.

• Why you want to join our team
• Your resume